Core Principles
Core Principles
Akeso drives better injured worker outcomes through a focus on the patient, the employer, and a commitment to building trust with the payor
Our goal is to elevate the standard of patient care in the industry.
We put the injured worker first - always. We deliver the highest level of patient care to get employees back to work quickly and safely. We identify high performing doctors with like-minded goals of improving patient care, and bring them together under an organization that has the resources and experience to support quality care.
Akeso is building an occupational medical group that is fundamentally different.
Occupational medicine has become a chaotic field where one player controls a disproportionate share of the market, and the rest of the industry remains fragmented and inefficient. We see a clear need for a new approach: a group that can fill key geographical needs with a reliable solution while driving down costs through a comprehensive approach to treating workplace injuries.
Our model fosters trust between all parties with systems that assure clean and accurate bills, guideline compliant treatment plans, and direct communications on complex claims.
Care for the
injured worker
The workers’ compensation system is failing injured workers at every turn. We are the frontline and have a responsibility to bring the focus back to caring for the injured worker, above all else. Akeso accomplishes this goal in three ways:
Recruiting and supporting the best clinical team in the industry
Creating a patient support-advocacy team that makes sure the injured worker does not get lost in the system
Leveraging technology-enabled outcome benchmarking to ensure patients remain on track to the best results
Partnerships with payors that work
Only 50% of the costs of workers’ compensation goes to patient care. This is an opportunity and an imperative to partner in a different way that reduces total system costs without sacrificing patient care. We create these partnerships by:
Leveraging innovation related to patient-specific risk factors
Reducing system costs with more accurate billing and UR requests while streamlining approvals to reduce patient stress and administrative costs
Building strong customer service functions dedicated to helping payors manage their claims
How Akeso is changing the face of occupational health
Patient-centered engagement drives better outcomes
Injured workers can get lost in the often confusing workers’ compensation system. Our advocacy and support extends from our compassionate and caring physicians on through their team to make sure the patient is fully engaged in their recovery and gets the proper care, when thet need it with minimal delays or disruption.
Aggressive adoption of technology streamlines workers compensation
Todays claims operations need better partners in the provider space who can connect seamlessly and reduce delays and waste through better communication. Akeso Medical’s Q/A solutions for billing and guideline compliance reduce friction in billing and approval processes and delivers timely, appropriate care.
Case management and care coordination keep all constituents aligned
Complex claims often require outside specialists and ancillary services that can be delivered through multiple vendors. As the primary care partner for the injured worker, we take an active role in making sure patients don’t get lost in the system and are getting what they need to maximize recovery and minimize downtime.